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HOA Web Communication

Published: 2017

Essex has an enhanced function that affects how homeowners communicate with us through your community website. Homeowners are able to log on to the website, click ‘contact us’ and submit a web submission with their questions, concerns, or feedback. For every topic that is submitted, we have an Essex team member who is responding in a timely manner to the homeowner regardless of the request.

This enhancement also allows Essex to track communications and ensure homeowners are responded to in a timely manner. We are able to measure our customer service levels as well as run reports on your community to determine major concerns in need of immediate attention. The new enhancements also allow us to address more common recurring requests that can help us implement even better and faster service and response times in the future. Our goal is to continually improve your communication experience!

We look forward to building a lasting relationship with homeowners in your community and providing a quality customer service experience.Essex Association Management L.P. Managing Agent

  1. Pool Opening May 5th

    Start of Event: May 05, 2017

    FRIDAY, May 5TH 2017, AT 9AM, THE TRAVIS RANCH COMMUNITY POOL WILL BE OPEN FOR YOUR ENJOYMENT AND USE!

    POOL HOURS ARE 9AM – 9PM DAILY

    TO ENTER THE POOL AREA, PLEASE USE YOUR POOL CARD.
    THERE WILL BE NO LIFEGUARD ON DUTY.

    IF YOU HAVE NOT SUBMITTED A POOL KEY REQUEST FORM, PLEASE DO SO BY GOING TO YOUR WEBSITE!

    PLEASE MAKE YOURSELF AWARE OF THE POOL RULES POSTED IN THE POOL AREA AS WELL AS ON THE WEBSITE.

    HAVE A SAFE AND ENJOYABLE SUMMER!

    AFTER HOURS EMERGENCY LINE: 888-740-2233

    Click here to download and read the Travis Ranch Pool Opening 2017 V2

    More information
  • Year-Round Lawn Maintenance Tips

    Published: August 14, 2014

    As you know, weeds can invade and thrive in all types of environments. The first step in controlling these weed pests is to correctly identify the weed and then determine a proper control strategy.

    Full story

    Travis Ranch Property Owners Association

Changes to Banking Services

Published: June 22, 2016

Association Capital Bank is no longer providing banking services for Homeowner Associations

Effective June 21, 2016, Essex Association Management, L.P. is switching banks. All Association Capital Bank accounts will be switched to Mutual of Omaha as the primary banking provider for our Associations.

Below we have provided some Q & A’s to help make this a smooth transition:

    Question: What happens if I have already mailed my check to the old P.O. Box address?
    Answer: Association Capital Bank will be forwarding all payments to Essex through July 29, 2016. Effective July 30, 2016, payments will be returned to the sender.
    Question: What is the new address for mailing payments?
    Answer: Send payments to:
      Association Name
      c/o Essex Association Management, LP
      P.O. Box 52330
      Phoenix, AZ 85072-2330
    Question: What happens if I had direct deposit in place with my bank?
    Answer: You will need to cancel the current direct deposit with your bank and set up a new one using the bank information provided on your payment coupon / statement.
    Question: Can I still make payments online?
    Answer: Yes. The new online payment web address is:
      https://cabpayments.mutualofomahabank.com online payments will require a series of numbers / information for the initial set up. This information can be found in the scan line at the bottom of every statement; management ID is first, next 2 digits are association ID, then your account number which should be followed by your last name.
    Associations that currently bank with BB&T as their primary operating account provider are not affected by this change.

For any other questions, send your inquiry directly to the Management Company using our convenient online submission form found on your HOA website, and we will be happy to assist you.

Ask Yourself...How Can I Help?

Click here to download and read the Committee Volunteer Form

The five committees of your Travis Ranch HOA need volunteers willing to give a little time to help keep our community a great place to live. Actually, not very much time is required over the year and it can be fun to meet your neighbors! New volunteers along with the current members of these committees are both needed to sign up in order to carry on with supporting our community.

To lend a hand, contact us by sending us an email at info@essexhoa.com

You'll be able to choose a committee (see listing below) or, if you're not sure, we'll work with you to find which one is the best fit for your interests, skills and available time.

The HOA committees are:

  • Communications Committee - Maintains contact with the other committees. Reports to the Travis Ranch residents about neighborhood problems and promotes HOA events, by the BEACON Newsletter, the HOA website and other media.

  • Crime Watch/Safety Committee - Interacts with local law enforcement, collects information on crime and safety concerns in the Travis Ranch community and promotes continued awareness of how each resident can help to deal with these issues, to meet HOA requirements and maintain a safer community for all residents and their children

  • Landscape Committee - Selects "Yard of the Month" award. Monitors landscape problems in the community and advises Essex Management on landscaping needs in all the "common areas" of the community.

  • Pool Committee - Monitors cleanliness, safety and general conditions at our community pool and the surrounding area. Contacts Essex Management regarding necessary maintenance and repairs.

  • Social Committee - Organizes, promotes and conducts social events for the community including the two community garage sales, the holiday party, and several others over the year. Personally welcomes every new resident.

Where can you fit in? contact us now.

Welcome Home to Travis Ranch

Travis Ranch Property Owners Association

A great place to live and play!

We are a Master Planned Community with a spectacular view of Lake Ray Hubbard and in the distance, the skyline of Downtown Dallas. Our residents will enjoy a large community pool, a splash park, a spacious covered pavilion and tot lot, an in-line hockey rink, sports fields and a playground area. The new John M. Lewis Elementary School is located on-site and serves the residents of Travis Ranch which will give our children first-class education as they attend schools of the highly-acclaimed Forney ISD.

We would like to welcome all the new homeowners to Travis Ranch. A new homeowner’s packet will be mailed to you within 30 days of your move-in date. If you have any questions, please contact the Welcome Committee at welcome@travisranchhoa.com.

If you have any suggestions, ideas, or contributions, please contact us at communications@travisranchhoa.com.

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